Our Field Engineers Do More Than Service Calls

We’re the people who keep you up and running. The technical experts and troubleshooters. We’re Integra’s team of professionally and factory-trained Field Engineers. Together, we have over 400 years of impressive combined experience. That’s a lot of time in the photo, digital graphics, imaging, and print industry.

Located all across the U.S. and in Canada, we're typically on-site within 24 hours, and always just a phone call away. We keep spare parts on hand, too, so down time is kept to a minimum. We do more than just troubleshoot and repair. We also get to know you and your business, and take both very seriously. We want you to succeed and we’ll provide you with great service to help make that possible. That’s the Integra way.  


Meet Some of Our Technical Experts

We are spotlighting members of our Field Engineering team, so you can know whose behind Integra’s ‘Great service. Great people’ reputation.


Todd V.
Senior Field Service Engineer, North America

Todd has an impressive 29 years in the digital world with 25 years in the print industry. Six of those great years have been at Integra. Field Service and Field Support inspire Todd; he finds it personally rewarding to help resolve technical issues for both his customers and fellow service engineers. 

Outside of work Todd’s passions are family and golfing.

 

Mike G.
Senior Field Engineer, North East U.S.

Mike was the very first Field Engineer Integra welcomed to the team when we opened our doors in 2004.

He began his career in the Photo Equipment and Graphics industry more than 25 years ago, after serving a 4 year tour in the Air Force. Mike really enjoys working in the field with customers – keeping them up, running, and in production mode.

Outside of work Mike enjoys skiing, baseball, and football.

 

Bill J. 
Senior Field Service Engineer, Upper Midwest            

Bill received his Associates Degree in Electronics Technology back in 1981 and has been working in the Digital Graphics industry ever since. During that time he’s worked in a variety of roles including manufacturing, technical support, technical writing, training, engineering, customer service, field service, and field service management. Bill’s personal service philosophy is to treat every Integra customer the way he’d want to be treated — with respect and with urgency when problems arise.

In his free time Bill enjoys golf, boating, snowmobiling, and restoring his 1973 Dodge Challenger.